About us
Who are you?
DigiSupportive Help is an independent, online-only company that offers phone guidance to people with Temu order problems.
Are you part of Temu?
No. We are not affiliated with, endorsed by or sponsored by Temu.
Do you have an office?
No. We work online and by phone only.
Calling us
When can I call?
At any hour, every day of the year.
Does the number connect to Temu?
No. 1-888-891-3740 reaches DigiSupportive Help only.
Can I ask you to call me?
Yes. Use the callback form on the contact page.
Limits and safety
Can you change my order or approve my refund?
No. Only Temu can, and we cannot access your account.
Will you ask for my password?
Never.
Can you guarantee a result?
No. We help you understand your position and prepare. The decision is Temu’s.
Something else? Call 1-888-891-3740