Delivered but nothing at the door: a 24-hour plan

A delivered status without a parcel is unsettling. Work through it in order.

First hour

• Check porches, side doors, garages and mailrooms.
• Look at the tracking details for a delivery note or photo.

Same day

• Ask household members and neighbors.
• Ask building staff or a front desk if you have one.
• Confirm the address on the order is exactly right.

Next day

Scans are sometimes recorded a little early. If the parcel still has not appeared, report it through your order page, and say what you have already checked.